FREQUENTLY ASKED QUESTIONS

Klean Kitchen Prep creates properly portioned and nutritionally balanced meals that are delivered directly to your door each week. We focus on long-term solutions instead of short-term fixes with short-lived results. Our food is fresh and never frozen or freeze-dried—your taste buds and your waistline will thank us for this.

Whenever possible we work with local farmers to include organic ingredients.

Yes, we offer discounts for students, military, and first responders.

Microwave for 2-3 minutes or oven at 350°F for 10-15 minutes.

In insulated boxes with ice packs to stay fresh.

All new orders must be received by Wednesday at 11:59pm CST, to receive delivery for the following week.

As we have a 5-week rotating menu, the menus change each week. Any items you order in a given week do not transfer over to any future weeks of service as the menu continually changes. Our system will generate random meal suggestions for future weeks of service. You can update these suggestions to meals of your choice if desired up to five weeks ahead of time by simply clicking the Change Meals button directly on that order located in your Client Portal.

Lastly, you will receive an email reminder each week with the meals that have been assigned to your next order just in case you have forgotten to update your selections. It is the client’s responsibility to select the meals of your choice for each individual week of service if you do not like our suggestions.

You may pause your orders by logging into your account and suspending your program. You will be able to skip just your next order, or you will also have the ability to suspend your account moving forward.

All orders must be paused or canceled prior to the Order Cancellation Deadline of Wednesday by 7:00pm CST, for the following week’s shipment.

Customers are required to create an individual account for each person, unless you will be sharing one order.

Our system only allows one order to be placed per account, per week.

Clients are more than welcome to pause and resume their accounts at their discretion. However, as a convenience, all accounts will automatically recur each week unless paused or canceled prior to the Order Cancellation Deadline of Wednesday by 7:00pm CST, for the following week’s shipment.

Browse through our weekly menu options and select any meals of your choice.

Choose between our Premium Meal Prep or Traditional Meal Prep.

Premium: These meals have been created for those who want the option to have Extra Protein or No Carb options.

Classic: These meals have been designed to be well-balanced and are standard portion sizes.

We offer an abundant variety of meals. Our meals are designed to provide a well-balanced nutrition program.

These meals contain lean proteins, complex carbohydrates, and healthy fats.

You can find the exact macros for each meal by clicking on the Current Menu tab located directly on our website. You will need to select a meal individually so that the macros are displayed.

Additionally, the macros will be listed directly on each container when you receive them at your front door.

Meals are already cooked and conveniently packaged in microwave-safe containers, all you need to do is heat and eat.

To heat meals in a microwave, peel back one edge or make a few puncture marks across the top and heat for 60 – 90 seconds until your desired temperature is achieved.

We do not provide any customization to the meals listed on our menus. If you are allergic to something and/or do not like a specific ingredient… please be sure to look through the ingredient list for each meal prior to making your selections.

Klean Kitchen Prep delivers conveniently to your home or office anywhere in the United States (excluding Hawaii & Alaska).

Pickup is not currently an option. All programs are required to be delivered directly to your front door.

Deliveries will take place on Tuesdays or Wednesdays between 8:00am-8:00pm depending on your location.

You will receive tracking information for your shipment once it has left our facility and is in the hands of our carriers, FedEx/UPS.

All our meals are shipped via FedEx/UPS/OnTrac directly to your front door.

They will arrive in a sealed corrugated and fully recyclable box. The box will be lined with 1.5″ insulation that is also recyclable.

Every shipment is packaged with non-toxic gel packs to keep your meals at the proper storing temperature throughout the duration of shipping.

Each meal is individually sealed in a 100% BPA-free, microwave-safe container.

We suggest that you bring your box inside and refrigerate your meals as soon as possible to assure the freshest and most durable product.